This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.The actual device has been returned and is currently pending evaluation.Once reliability engineering evaluates the device, a supplemental medwatch report will be sent accordingly.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch wil be filed as appropriate.H10 additional narrative: investigation summary: both photo of the sample and the actual sample were received for evaluation.Upon visual inspection of the photo, it was observed that two devices are been holding by the operation room personal, these two devices shows the applier needle deformed due to the use, however, the customer did not provide more photos and details in regards the failure reported.According with the visual inspection of the photo and considering that the customer did not provide more details of the failure, this complaint cannot be confirmed.The photo provided does not contain enough evidence to determine a root cause.The device is required for testing, the photo provided does not contain enough evidence to determine why the customer experienced the failure, hands on analysis should provide the required evidence to provide a root cause.Upon visual inspection of the actual sample, it was observed that the device has the applier needle deformed due to the use.The two plates were not returned.The red trigger was tested, no anomalies were found, the spring pusher is in good condition.According with the visual inspection of the actual sample, this complaint cannot be confirmed.The customer did not return the plates, the plates are needed to evaluate the structure and verify damages on the material.A possible root cause can be attributed to procedural variables, such handling of the device or product interaction during procedure; the needle was not maintained to the required depth or the red trigger was not fully depressed.A manufacturing record evaluation was performed for the finished device 8l17102 number, and no non-conformances were identified.As part of depuy synthes mitek quality process all devices are manufactured, inspected, and released to approved specifications.As per ifu: at desired depth, squeeze the red deployment trigger while maintaining depth positioning to deliver the implant.The implant is fully deployed when you hear an audible ¿click¿.The root cause for the bent needle can be attributed to an excessive manipulation of the device, tilting movements of the applier needle while it was inserted causing the needle to be bent, however, this cannot be conclusively determined.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to monitor additional complaint information for potential safety signals through complaint trending as part of post market surveillance.
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