Additional narrative: reporter is a j&j sales representative.A product investigation was conducted.Visual inspection: the complaint device torque wrench (product code: 277040510, lot number: e1104) was returned to cq west chester for investigation.The torque wrench was severely scratched and the paint coat had been corroded off the item.Functional test: the item failed the torque test by testing out of the specified range.Dimensional inspection: complaint relevant dimension could not be measured as the internal components were inaccessible without the destruction of the device.Document/specification review: the date of manufacture for the device was not available, hence current revision of the drawing was reviewed.Complaint confirmed: yes, the complaint condition can be confirmed during physical device investigation.Conclusion: the torque failed the functional test by testing out of specification.A definitive assignable root cause of this could not be determined from the available information.There was no indication that a design or manufacturing issue contributed to the complaint.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Lot # provided is not a valid number, therefore, the dhr could not be completed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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