Catalog Number 1758SI12 |
Device Problems
Unsealed Device Packaging (1444); Shipping Damage or Problem (1570); Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/11/2022 |
Event Type
malfunction
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Event Description
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It was reported that the foley catheter boxes were not sealed properly in which end flaps were torn off and exposed to the element.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event Description
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It was reported that the foley catheter boxes were not sealed properly in which end flaps were torn off and exposed to the element.Per follow up on 09feb2022, customer stated that the actual boxes that the catheters were in, not an outer shipping box, was never fully sealed.The catheters they received from care providers were not shipped in a shipping box and were left on their porch in only the foley box and that the boxes were just closed with a small piece of tape that was not secure.Customer would like for the foley boxes to be sealed completely.
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Manufacturer Narrative
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Per additional information received, bd has determined that this mdr event is not reportable.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.H3 other text : the device was not returned.
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Event Description
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It was reported that the foley catheter boxes were not sealed properly in which end flaps were torn off and exposed to the element.Per follow up on 09feb2022, customer stated that the actual boxes that the catheters were in, not an outer shipping box, was never fully sealed.The catheters they received from care providers were not shipped in a shipping box and were left on their porch in only the foley box and that the boxes were just closed with a small piece of tape that was not secure.Customer would like for the foley boxes to be sealed completely.
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Manufacturer Narrative
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Upon further review, bd has determined that this mdr was initially reported in error as this event is not reportable.The device was not returned.
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Event Description
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It was reported that the foley catheter boxes were not sealed properly in which end flaps were torn off and exposed to the element.Per follow up on 09feb2022, customer stated that the actual boxes that the catheters were in, not an outer shipping box, was never fully sealed.The catheters they received from care providers were not shipped in a shipping box and were left on their porch in only the foley box and that the boxes were just closed with a small piece of tape that was not secure.Customer would like for the foley boxes to be sealed completely.
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Search Alerts/Recalls
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