On 19-jan-2022, a spontaneous report from the united states was received from a consumer via the fda center for devices and radiological health (mdr report number mw5105802) who received the report on 05-nov-2021 regarding a consumer who used a thermacare lower back and hip heat wrap.Medical history and concomitant products were not provided.On (b)(6) 2021, the consumer topically applied a thermacare lower back and hip heat wrap (lot number ec7071; expiration date not provided) to her lower back for an unspecified indication.On (b)(6) 2021, an unknown time after applying the thermacare lower back and hip heat wrap the consumer experienced a second-degree burn.No additional information was provided.
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The root cause cannot be identified.The site investigated this complaint by reviewing the device history records and manufacturing controls.The review of the device history records, batch thermal records, and production controls met the product release criteria.Consumer reports "a second degree burn".The cause of the consumer stating "had a second degree burn" is inconclusive since review of records does not provide evidence to support defective product.The product effect may vary with each individual.Care should be taken when using the device, following all safety and use information as provided with the wrap to avoid the risks of blisters or other skin irritations.This is an adverse event for a second degree burn; risk calculation cannot be determined as there is no reasonable suggestion of a device malfunction.
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