Model Number 37612 |
Device Problems
Delayed Charge Time (2586); Battery Problem (2885); Charging Problem (2892)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/14/2021 |
Event Type
malfunction
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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It was reported that over the last year, the implantable neurostimulator (ins) battery was depleting more quickly and the patient seemed to be charging more frequently with charging sessions taking longer.The patient noted that in the past 3 months was when they were noticing that ins battery would be at 50% instead of at the 75% they were used to.The agent reviewed how settings/usage can effect ins battery depletion rate.The patient said they had dbs for cervical/cranial dystonia that caused spasms of the eye area and said that as time had gone on, they knew that they were at the maximum safe amplitude.Patient said that they felt like their settings were pretty close to what they had been before they noticed this change.The patient said the charging holster was useless so they held the recharger antenna over ins to charge but always got all coupling bars filled in.The patient may consider trying the adhesive discs they have.The patient was redirected to their healthcare provider (hcp) to further address the issue.Patient has hcp appointment next week and will ask hcp more info (possibly asking for recharge interval).Caller said their hcp had looked at their ins charging statistics before but they hadn't seen the hcp in about 8 months.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
|
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Event Description
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It was reported that over the last year, the implantable neurostimulator (ins) battery was depleting more quickly and the patient seemed to be charging more frequently with charging sessions taking longer.The patient noted that in the past 3 months was when they were noticing that ins battery would be at 50% instead of at the 75% they were used to.The agent reviewed how settings/usage can effect ins battery depletion rate.The patient said they had dbs for cervical/cranial dystonia that caused spasms of the eye area and said that as time had gone on, they knew that they were at the maximum safe amplitude.Patient said that they felt like their settings were pretty close to what they had been before they noticed this change.The patient said the charging holster was useless so they held the recharger antenna over ins to charge but always got all coupling bars filled in.The patient may consider trying the adhesive discs they have.The patient was redirected to their healthcare provider (hcp) to further address the issue.Patient has hcp appointment next week and will ask hcp more info (possibly asking for recharge interval).Caller said their hcp had looked at their ins charging statistics before but they hadn't seen the hcp in about 8 months.
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Search Alerts/Recalls
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