The reported event was unconfirmed because the reported failure could not be reproduced.The device met relevant specifications.The reported failure is within specification as the reported failure could not be reproduced.The product was not used for patient treatment or diagnosis.The product had not caused the reported failure.No root cause could be found because the reported event was unconfirmed.Visual evaluation of the returned sample noted temp sensing foley catheter.Visual inspection of the sample noted no obvious visible defects.The catheter balloon was inflated with 5.5 ml methylene blue solution (3 drops 1% aq methylene blue per 100ml distilled water).The balloon rested with no observed leaks and passively deflated in 1 min 14.58 sec with no issues or cuffing noted.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.Labeling review is not required as the reported event is unconfirmed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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