One fluid warming device was received for evaluation in relation to the reported event.It was noted that there was a cracked enclosure and tank cover.Wear and tear damaged line cord and front cover.Outdated plate clip, pcb, and power switch.Due to the nature of the reported event, it could not be confirmed or replicated.Root cause was unable to be determined due to the nature of the reported event.A manufacturing dhr review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.
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