D4 (additional device information) was corrected.The report of the autopulse lifeband (lot # 160917) will not clip into the autopulse platform was confirmed during the visual inspection.The probable cause for the reported complaint was due to the broken locking tab on the hinged belt guard of the lifeband.The observed damage was appeared to be an isolated instance of an excessive force applied to the hinged belt guard of the lifeband, however, it is unknown when the damage occurred.Upon visual inspection, the autopulse lifeband locking tab was broken off, preventing the hinged belt guard of the lifeband from snapping in place, thus confirming the reported complaint.Functional testing was not performed due to the observed physical damage.Historical complaints were reviewed for information related to the reported complaint, and there was no previous history of complaints reported for lifeband with lot # 160917.
|