This is an initial final report. this issue does not meet reportability criteria; however, it is being reported to the fda as the complaint was received via user report.If product is returned, this case will be re-opened, an investigation will be conducted, and a follow-up report will be submitted after all investigation activities are complete.The device manufacturing date is unknown.The date entered in is the date abbott diabetes care became aware of the event.2 sensors (unknown, unknown) were reported in the user report and both have been captured in this mdr.All pertinent information available to abbott diabetes care has been submitted.
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Abbott diabetes care received a medwatch report which reported the following information: a customer reported on issues with 2 of adc devices.The customer reported experiencing a skin reaction while wearing one of the sensors and experienced symptoms described as ¿skin tear¿ and a burning sensation after sensor removal.The second sensor encountered a ¿replace sensor¿ error message on the 3rd day of use and due to the error message, the sensor did not work.No further details were reported and there was no report of an adverse event or third-party treatment due to the reported issues.Based on the information provided, there was no report of serious injury associated with this event.
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