Evaluation summary: this device is classified as import for export, therefore 510k is not applicable.Model eg-1690k is available in the usa with a 510k number k131902.We checked the returned unit and confirmed that the the air/water channel clogged.Based on the result, we concluded that it was caused due to the insufficient reprocessing at the facility.In addition, we confirmed that the remote control buttons perforated, the u/d the r/l pulley wires stretched, and the air/water nozzle missing; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report and/or the risk analysis results, it was evaluated to submit mdr.Correction information: g6: follow up #1 h6: coding changed based on the investigation result additional information: h4: device manufacture date.
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