A visual inspection was performed.The tulip is seated higher on the shank than intended.Tulip was confirmed to be jammed on the screw shank bulb.A mallet impact onto the proximal end of the tulip dislodged the tulip and brought it back to a normal position and its normal range of polyaxiality.A screwdriver was able to properly engage screw after the tulip was returned to a normal position.Device history records were reviewed for this lot number, no relevant manufacturing issues were identified.Complaint history records were reviewed for this catalog number, no adverse trends were identified.No additional information was received from the field.The most likely cause of the reported event was determined to be due to the screw being over inserted.It is likely that during screw insertion the tulip was forced proximally on the screw shank by the bone which caused it to jam.This can occur if the screw is initially over inserted.
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