This is an initial final report. this issue does not meet reportability criteria; however, it is being reported to the fda as the complaint was received via user report.If additional information is obtained, a follow-up report will be submitted.As customer did not specify if using application for ios or android operating system, product information for ios operating system has been provided.The device manufacturing date is unknown.The date entered in is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Abbott diabetes care received a medwatch report which reported the following information: reporter stated a concern with the adc device, stating that in the customer's opinion the low glucose alarm from the associated freestyle libre 2 application was too loud.The customer did not know how to disable this alarm.There was no report of a diabetes-related adverse event due to reported alarm volume.Based on the information provided, there was no report of serious injury associated with this event.
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