ETHICON ENDO-SURGERY, LLC. HARMONIC ACE PLUS 7 ADV HEMOSTASIS 36; INSTRUMENT, ULTRASONIC SURGICAL
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Model Number HARH36 |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/22/2022 |
Event Type
malfunction
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Event Description
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It was reported that during an unknown procedure, before used on the patient, the package was found damaged.Changed to another device to complete the surgery.There was no patient consequence reported.No additional information can be provided.
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Manufacturer Narrative
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(b)(4).Batch #: v95n3v.Investigation summary: the product was returned to ethicon endo surgery for evaluation.Visual inspection was conducted on the returned device.The device was returned sealed inside its original packaging.Upon visual inspection, it was observed that the blister from the packaging was damaged; it was noted to be broken and still adhered to the tyvek.Due to the damages found on the blister, a possible cause for this condition is due to improper handling during transit or storage; it appears that the package hit a hard surface and this caused the reported event.The reported complaint was confirmed.All ees product is 100% inspected prior to release.The information you provided is compiled monitored and reviewed on a routine basis for any associated trends.As part of ethicon endo surgery quality process all devices are manufactured, inspected, and released to approved specifications.A manufacturing record evaluation was performed for the finished device batch number, and no non-conformances were identified.
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Manufacturer Narrative
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(b)(4).Date sent: 4/18/2022.This is an analysis for an image submitted to ethicon endo surgery for evaluation.Image (wechatimg1145.Jpeg): the image provided by the customer shows an harh instrument inside the sterile package.A closer look to the package, the blister could be seen damaged.A possible cause for this condition is due to improper handling during transit or storage; it appears that the package hit a hard surface and this caused the reported event.As part of ethicon endo information surgery quality process all devices are manufactured, inspected, and released to approved specifications.A manufacturing record evaluation was performed for the finished device batch number, and no non-conformances were identified.
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