User left an (b)(6) review on (b)(6) 2021 claiming an alivecor device reported "possible atrial fibrillation" while the user was experiencing "monomorphic vtach".(ticket (b)(4)) the user was able to read his own ecg and sought medical treatment for the condition.As such, there was no delay in treatment.Alivecor cannot contact the reviewer as this (b)(6) review has already been deleted.Additionally, (b)(6) doesn't allow sellers to contact users that post (b)(6) reviews unless the reviewer has contacted the seller (alivecor) directly.Due to the regularity of monomorphic ventricular tachycardia, it is highly unlikely for the kardia algorithm to provide a determination of "possible atrial fibrillation".This remote occurrence could only be possible if there was a large amount of noise present in the signal.To date, this is the first alleged instance of the device interpreting ventricular tachycardia for atrial fibrillation that has been reported.As there is no way to contact the user, alivecor cannot retrieve ecgs for analysis or request the device for hardware investigation.Without either the user's ecgs or hardware, alivecor cannot determine if there was a malfunction.
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