Section b3, date of event was updated.Section d4, lot number and expiration date were updated.The insulin unit of measure on the e801 module was uu/ml.The unit of measure for the abbott result of 8024 was uu/ml.Calibration and qc were acceptable.The high roche results are explained by the anti-insulin antibodies identified by the customer in the patient sample.The higher dilution result from the abbott method shows the same clinical picture of elevated insulin concentrations.Roche does not recommend dilution for samples tested for insulin.Under the dilution section in product labeling: "not necessary due to the broad measuring range." the patient has diabetes and takes glargine and aspart insulin.Product labeling states: "insulin lispro, insulin aspart, and insulin glargine were each tested in concentrations of 30, 100, 300, and 1000 miu/l in the absence of insulin.The results obtained were below the detection limit of the elecsys insulin assay (< 0.4 ¿u/ml or < 2.78 pmol/l) at all the concentrations tested." a general reagent problem can be excluded as all qc data was within specification.The investigation did not identify a product problem.
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