Following completion of the repairs to the facility plumbing, the user facility contacted medivators to perform an inspection of the advantage plus endoscope reprocessing system.A medivators service technician arrived onsite to inspect the unit and found a connection on the hard drive was burnt resulting in the reported smoke.The technician observed that the vent holes on the back of the pc were blocked.Without proper ventilation, the hard drive can begin to overheat which likely caused to damage to the hard drive connection.The advantage plus endoscope reprocessing system states (13), "do not block ventilation openings." the technician replaced the hard drive and connections, tested the unit, confirmed it to be operating according to specification, and returned it to service.The unit was installed in 2014 and is not under medivators service agreement for maintenance activities; the user facility is responsible for all maintenance activities.No additional issues have been reported.
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