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Model Number 08P1934 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/11/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Patient identifier complete entry sample id: (b)(6).All available patient information was included.Additional patient details are not available.The complaint investigation for falsely elevated alinity c magnesium results included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, and device history record review.Trending review determined no related trend for the issue for the product.The historical performance of reagent lot 33108ud00 was evaluated using worldwide data from abbotlink.Patient data was analyzed and compared to an established control limit.This evaluation indicated that the patient median result for lot 33108ud00 is inside the established control limits, which indicates acceptable product performance.Device history record review did not identify any non-conformances or deviations with the likely cause lot and complaint issue.Manufacturing documentation for the likely cause lot was reviewed and did not identify any issues.Labeling was reviewed and sufficiently addresses the customer's issue.Based on the information provided and abbott diagnostics¿ complaint investigation, no systemic issue or deficiency of alinity c magnesium, lot number 33108ud00, was identified.
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Event Description
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The customer observed falsely elevated magnesium results for two patients on an alinity c analyzer.The following data was provided (customer¿s reference range is 0.66-1.07 mmol/l): sample id: (b)(6) initial result, on (b)(6) 2022, was 3.26, repeat was 0.93 mmol/l.Sample id: (b)(6) initial result, on (b)(6) 2022, was 2.52, repeat was 0.89 mmol/l.There was no impact to patient management reported.
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Search Alerts/Recalls
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