It was reported to the manufacturer, by the end user, per the end user, that tech came out on 3/4 and replaced lal but the equipment he replaced it with was not secured and did not fully inflate and she kept hearing noises and the bed eventually collapsed on her.On 3/5 the lal sunk completely into the bed and she could not get her legs out of the bed.When she did she fell out of the bed.She has now broken out into hives and is using calamine lotion.Complaint # (b)(4) and (b)(4) was entered into our system to have the mattress and control unit returned for investigation.As of this writing, the products have not been returned.
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This report or other information submitted by joerns healthcare under 21 cfr part 803, and any release by fda of that report information, does not reflect a conclusion or admission by joerns healthcare, its employees, its contract service firms, or their employees, finished device suppliers, or their employees caused or contributed to the reportable event.
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