It was reported by the customer in (b)(6) that during a reconstruction of medial patellar ligament procedure on (b)(6) 2022, it was observed that the shaft could not be removed on the 4.5 healix peek anch.W/ocord device.During in-house engineering evaluation, it was determined that there was biological matter over the inserter on the device.Another like device was used to complete the surgery.There were no adverse consequences to the patient nor surgical delay reported.No additional information could be provided.
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Additional narrative: udi: (b)(4).Investigation summary: the complaint device was received and evaluated.Upon visual inspection, it was observed that, the anchor's tip was cut, the anchor is assembled on the device's inserter and is hard to pull it out.The suture was not returned.The anchor was removed from the inserter by applying force counter-clockwise.At magnification of the inserter tip, it was observed rests of biological matter over the inserter, once removed, the anchor was inserted and removed off the inserter with no restriction.A manufacturing record evaluation was performed for the finished device 8l36855 number, and no non-conformances were identified.As part of depuy synthes mitek quality process all devices are manufactured, inspected, and released to approved specifications.According with the visual inspection result, this complaint can be confirmed.A root cause for the reported condition can be attributed to procedural variables, such handling of the device or product interaction during procedure; excessive force may was applied to the anchor when tightening, therefore, the anchor got stuck on the inserter tip, however, this cannot be conclusively determined.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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