H10: device evaluation: the device was returned for investigation.A visual inspection and functional test were performed.Visual inspection found the device in poor condition due to broken h-31b door, normal wear and tear line cord, and enclosure.The customer stated problem was duplicated.Repair determined that wear and tear on the device was extensive and beyond economical repair.It was therefore decided that the device would not be repaired.The cause of the reported problem could not be determined.A manufacturing dhr review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.
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