Model Number 1115390 |
Device Problems
Sparking (2595); Unintended Electrical Shock (4018)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/15/2022 |
Event Type
malfunction
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Event Description
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Reportee was told by another employee that the machine sparked a fire.End user told the reportee they had moved the machine to another place in the building.When they plugged the machine in it sparked a fire, the employee unplugged the machine and the fire went away.Power supply was not damaged.Instrument was at room temperature, the environment was not dry.No patient information is available however, reportee confirmed there was a delay in running and reporting patient samples for hba1c tests, which were required to be tested externally.No injuries reported.No adverse patient outcomes reported.
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Manufacturer Narrative
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Incident investigation in-progress.Instrument and power pack / supply requested for investigation.
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Manufacturer Narrative
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Investigation now closed.Instrument and power pack / supply were requested for investigation, however have not been recieved.As instrument is not available, assignable cause as not been determined.
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Event Description
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Reportee was told by another employee that the machine sparked a fire.When they plugged the machine in at new location it sparked a fire, the employee unpluged the machine and the fire went away.Follow up investigation established the following points: - the instrument was placed in a dry environmentand the temperature was 69°f.There were no changes in environment between the place the instrument was placed in and the new place it was transferred to.- a patient was present at the time of the malfunction, resulting in a delay to running hba1c tests at time, as tests had to be run out of house.- the instrument did not overheat, it gave a spark when plugged in.No injuries reported.No adverse patient outomes reported.
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Search Alerts/Recalls
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