It was reported from (b)(6) that during service and evaluation, it was determined that the motor device displayed an e6 error code, had foreign debris, would not run - the motor was damaged, was corroded and would not secure the cutter device.It was further determined that the device failed pretests for loctite assessment, cutter lock assessment and safety assessment.It was noted in the service order that the device was missing a pin and could not get the cutter device in.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The date of event was unknown but was known to have occurred in (b)(6) 2022.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Additional narrative: the device was returned for evaluation.During repair, an evaluation was performed and it was determined that the reported condition was confirmed.The assignable root cause was traced to improper maintenance.Udi: (b)(4).
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