This follow-up report is being submitted to relay additional information.Visual examination of the returned product identified the position of the sleeve was not depressed all the way the handle.The suture line with anchor has been detached from the implant body.The surgical needles were also detached from the implant body.The step drill was not returned.Part and lot cannot be confirmed as they are not etched in the part.Function test of the clear sleeve found the product to function as intended.Review of the device history record(s) identified no deviations or anomalies during manufacturing related to the reported event.The root cause of the reported issue is attributed to use error.As returned, the position of the sleeve was not depressed all the way to the handle, indicating the anchor was not deployed at the right depth, which would lead to anchor pullout.Per the juggerknot mini surgical technique, the user is instructed to "advance the inserter until the clear juggerknot guide sleeve has retracted to the handle completely to ensure the anchor has reached full depth".A summary of the investigation was sent to the complainant conveying proper surgical technique and use of the device.This event will be considered as not reportable as the product was found to be properly functioning and no longer falls under a reportable malfunction.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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