The initial reporter stated they received discrepant results for one patient sample tested with d-di tina-quant d-dimer gen.2 on 2 cobas 6000 c (501) modules.An incorrect result from the sample was reported outside of the laboratory to the patient.The patient's d-dimer was measured because the patient had abdominal pain and the measured results did not match with the patient's symptoms.A high result was not expected.The sample initially resulted in a d-dimer value of 8045 ng/ml when tested on the first c 501 analyzer (serial number (b)(4)).The sample was repeated on the first c501 analyzer, resulting in a value of 8412 ng/ml.The sample was sent to a second laboratory for testing on a second c501 analyzer (serial number unknown), where it resulted in a d-dimer value of 8025 ng/ml.The sample was repeated on the first c501 analyzer on (b)(6) 2022, resulting in a d-dimer value of 8790 ng/ml.The sample was repeated on the first c501 analyzer on (b)(6) 2022 using decreased sample volume, resulting in a value of 9935 ng/ml.The sample was diluted 1:10 and repeated on the first c501 analyzer on (b)(6) 2022, resulting in a value of 4867 ng/ml.The sample was also diluted 1:20 and repeated on the first c501 analyzer on (b)(6) 2022, resulting in a value of 4283 ng/ml.
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