Model Number ZM-521PA |
Device Problems
Overheating of Device (1437); Temperature Problem (3022); Appropriate Term/Code Not Available (3191)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/30/2022 |
Event Type
malfunction
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Event Description
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The biomedical engineer (bme) reported that the unit was waiting to connect to a patient, and the staff noticed a small amount of "smell" coming from the unit.When they opened the door, they found that the battery had expanded inside the unit.The customer had thrown the battery away but had taken a picture of it before doing so.Tech support (ts) had requested a picture of the battery.The device was not in patient use.
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Manufacturer Narrative
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The biomedical engineer (bme) reported that the unit was waiting to connect to a patient, and the staff noticed a small amount of "smell" coming from the unit.When they opened the door, they found that the battery had expanded inside the unit.The customer had thrown the battery away but had taken a picture of it before doing so.Tech support (ts) had requested a picture of the battery.The device was not in patient use.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Manufacturer Narrative
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Details of complaint: the biomedical engineer (bme) reported that the unit was waiting to connect to a patient, and the staff noticed a small amount of "smell" coming from the unit.When they opened the battery door, they found that the battery had expanded/burst inside the unit.The customer had thrown the battery away.No harm or injury was reported.Investigation summary: customer was also unable to provide a picture of the battery.The complaint unit was returned to nk and it was inspected by nk repair center.Nk repair center was unable to duplicate the issue.The reported defect could not be confirmed.Based on the available information, a definitive root cause could not be identified.Possible causes of the issue are improper insertion of the battery, and a defective battery.Improper insertion of the battery may cause the battery spring terminal to break the coating of the battery, leading to short circuit and eventually heating of the battery.The operator's manual provides instructions on how to properly insert the batteries on the device.Furthermore, a design change was made to prevent overheating by short circuit caused by improper insertion of batteries (ref (b)(4)).The design change has been applied to the following serial numbers: (b)(6)- serial (b)(6)- serial (b)(6)- serial (b)(6)- serial (b)(6)- or later.The complaint device (b)(6)- sn (b)(6) was made prior to this change.A design change has been implemented to the product to prevent short circuit of the battery during battery insertion.
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Event Description
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The biomedical engineer (bme) reported that the unit was waiting to connect to a patient, and the staff noticed a small amount of "smell" coming from the unit.When they opened the battery door, they found that the battery had expanded/burst inside the unit.The customer had thrown the battery away but had taken a picture of it before doing so.Tech support (ts) requested a picture of the battery.The device was not in patient use.
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Search Alerts/Recalls
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