A customer reported that the adc device display remains black and customer was therefore unable to scan sensor and obtain readings.The customer subsequently experienced sweating, shaking, and lost consciousness, but reported being able to self-treat.There was no report of third-party treatment.There was no report of death or permanent injury associated with this event.
|
At this time, product has not yet been returned and a valid serial number has not been provided.An extended investigation has been performed for the reported complaint, and it has been determined that there was no indication that the product did not meet specification.A tripped trend review was conducted for the reported complaint and freestyle libre reader, and no trends were identified that would indicate any product related issues.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The device manufacturing date is unknown.The date entered is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
|