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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: SUNRISE MEDICAL (US) LLC JAY SEATING CUSHION; WHEELCHAIR CUSHION

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SUNRISE MEDICAL (US) LLC JAY SEATING CUSHION; WHEELCHAIR CUSHION Back to Search Results
Model Number JAY 2 DEEP CONTOUR CUSHION
Device Problem Appropriate Term/Code Not Available (3191)
Patient Problem Pressure Sores (2326)
Event Date 07/01/2021
Event Type  malfunction  
Manufacturer Narrative
Background information: jay j2 deep contour cushion owner manual, page 2, states, "check sitting pressure often.Your jay cushion was designed for sitting comfort and postural support.Users should inspect their skin daily for redness.The clinical indicator of tissue breakdown is skin redness.If your skin develops redness, discontinue the use of the cushion immediately and see your doctor or therapist." jay j2 deep contour cushion owner manual, page 2, states, "warning! your jay cushion is designed to help reduce pressure.However, no cushion can completely eliminate sitting pressure or prevent pressure sores.The jay cushion is not a substitute for good skincare including, proper diet, cleanliness, and regular pressure relief." jay j2 deep contour cushion owner manual, page 5, states, "note: when the cover is removed from the cushion for cleaning inspect the fluid pad and foam base for unusual wear.Feel the fluid for any inconsistencies.If inconsistencies are found, knead the fluid pad to original consistency and/or call jay customer service at sunrise medical." pressure sores (open wounds), if left medically untreated, can lead to serious injury.Therefore, out of an abundance of caution, sunrise medical typically considers pressure sores reportable events.Discussion: the age of the cushion at the time of the complaint was 13 months.The expected lifetime of a wheelchair cushion is 2 years.In reviewing the complaint, the end user reports that the fluid pad in the cushion was "pretty hard".Fluid cushions can develop hard spots if not properly maintained.According to the j2 contour cushions owner's manual, fluid pads should be kneaded to original consistency when inconsistencies are found.It is possible the end user was not following maintenance instructions, which could be found to be the root cause for the malfunction.The end user also reported that due to his bed breaking, he had been using his wheelchair as a bed.Prolonged sitting and lack of pressure relief can potentially lead to pressure sores.According to the end user, he believes that using his chair in this manner had allegedly led him to develop the reported pressure sores.The end user is currently receiving treatment at a medical rehab center for the latter two pressure sores reported.There is limited information about the treatment and severity on the initial pressure sore that was reported to occur 10 months ago, only that the pressure sore had trouble healing and that allegedly, "the sore almost reached the bone." there is no further information regarding progress of current treatment and whether any follow up will be required.Conclusion: due to previous filings for serious injuries possibly related to similar failure modes and the related allegation of pressure sores, which could become a serious medical condition if any malfunction were to recur, this mdr is being filed.
 
Event Description
End user reported that the fluid pack in the cushion was hard and that due to his bed breaking, he had been using his wheelchair to sleep in.The patient reports that these factors allegedly lead to him developing multiple pressure sores, one 10 months ago on his right leg by the buttocks, and two more recently on his leg and back.He states that he is currently receiving treatment at a medical rehab for the latter two pressure sores.
 
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Brand Name
JAY SEATING CUSHION
Type of Device
WHEELCHAIR CUSHION
Manufacturer (Section D)
SUNRISE MEDICAL (US) LLC
2842 n business park avenue
fresno CA 93727 1328
Manufacturer (Section G)
SUNRISE MEDICAL (US) LLC
2842 n business park avenue
fresno CA 93727 1328
Manufacturer Contact
christian stephens
2842 n business park ave
fresno, CA 93727
5592942374
MDR Report Key14310840
MDR Text Key290965397
Report Number9616084-2022-00011
Device Sequence Number1
Product Code IMP
Combination Product (y/n)N
Reporter Country CodeUS
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Consumer
Reporter Occupation Other
Type of Report Initial
Report Date 05/05/2022
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received05/06/2022
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? Yes
Device Operator Lay User/Patient
Device Model NumberJAY 2 DEEP CONTOUR CUSHION
Device Catalogue NumberJAY
Was Device Available for Evaluation? No
Date Manufacturer Received04/08/2022
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Date Device Manufactured03/12/2021
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Initial
Patient Sequence Number1
Patient Outcome(s) Required Intervention; Other;
Patient Age66 YR
Patient SexMale
Patient Weight69 KG
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