Catalog Number 07559992190 |
Device Problems
Incorrect Measurement (1383); Incorrect, Inadequate or Imprecise Result or Readings (1535); Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/19/2022 |
Event Type
malfunction
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Event Description
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The initial reporter complained of questionable results between different lots of elecsys folate iii (folate iii) reagent tested on a cobas 6000 e 601 module.The customer was performing lot to lot comparisons between old reagent lot 536855 and new reagent lot 596881.The folate iii results from the new reagent lot are in question as they are lower than the results from the old reagent lot.The customer noted the calibration signals for the new reagent lot were much lower than the calibration signals on the old reagent lot.Discrepant results were identified for 3 patient samples tested between reagent lot 536855 and reagent lot 596881.Each sample was run 6 times with each reagent lot: patient 1 with lot 596881 showed results between 5.85 ng/ml and 6.90 ng/ml patient 1 with lot 536855 showed results between 6.85 ng/ml and 8.53 ng/ml.Patient 2 with lot 596881 showed results between 13.31 ng/ml and 14.69 ng/ml patient 2 with lot 536855 showed results between 15.61 ng/ml and 17.98 ng/ml.Patient 3 with lot 596881 showed results between 19.48 mg/dl and 22.12 ng/ml patient 3 with lot 536855 showed results between 21.85 mg/dl and 25.67 ng/ml.It is not clear if the comparison data was only being used for lot to lot comparison purposes or if it was being used for diagnostic purposes.No results generated from the comparison testing were reported outside of the laboratory.The e601 module serial number was (b)(4).
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Manufacturer Narrative
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The investigation is ongoing.
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Manufacturer Narrative
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Section d4, expiration date was updated.Both reagent lots were calibrated on the date of event and the results were acceptable.The qc data provided is within specifications.Preventive maintenance was performed by the field service engineer (fse) on (b)(6)-2022.No issues were identified.Syringe packages and sipper tubes were replaced.Precision data was acceptable.A review of worldwide data of qc recovery for both reagent lots does not show the negative shift the customer observed when they compared patient samples between reagent lots 596881 and 536855.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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