SMITH & NEPHEW, INC. GII DISHED INS SZ 3-4 11MM; PROSTHESIS, KNEE, PATELLOFEMOROTIBIAL, SEMI-CONSTRAINED
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Model Number 71420768 |
Device Problem
Delivered as Unsterile Product (1421)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/27/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference (b)(4).
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Event Description
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It was reported that, during a tka, the sterilized packing of a genesis ii dished articular insert size 3-4 11mm was found open.Surgery was resumed, without any delay, with a backup device.The patient was not injured as a consequence of this problem.
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Manufacturer Narrative
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H3, h6: the device was not received for evaluation and the reported event could not be confirmed.The shipping information was provided, and all efforts were made to locate the device but we have no evidence that it was ever received by the complaint investigation team for evaluation.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that this event was previously identified and addressed through the following actions: start defect awareness training of the relevant instructions in the packaging.At this time, we do not have evidence to confirm that the product failed to meet product specifications at the time of manufacture.The contribution of the device to the reported event could not be corroborated.An assessment made by a quality engineer was performed and concluded that the most likely cause is an error during insertion and removal of the packaging from the machine.At this time, it is suspected that this is an isolated event.This is supported by the fact that all products are now used up and there are no further complaints with this product.Based on this investigation, the need for corrective action is not indicated.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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