It was reported that a disposable failure alarm occurred during priming.No forward flow after approximately 1 minute of forward flow.No patient involvement.The hls set was exchanged for another set that worked fine.No harm was reported.The returned product was investigated at the laboratory of the manufacturer.Conclusion visual inspection: the complaint sample does not show any damages which are potentially related to the failure described by the customer.Conclusion functionality test: the polarity check of the magnets do not show any deviation.The test shows the correct alternating arrangement of the magnets.The functionality of the centrifugal pump could be maintained over the entire speed range up to 5000 rpm/min.Over the entire speed range no abnormalities like noise, unusually flow or pressure values could be identified.The described grinding noises in lower rpm range are not uncommon and depend on the perception of the test person.From technical point of view noise formation during system start-up is possible.It is possible to stop and restart the centrifugal pump without abnormalities.Repeated installation and removal of the hls module advanced on the drive of the cardiohelp does not have an influence on the function of the centrifugal pump.The additional performed functional test with water over one hour at 0,533 bar (400 mmhg) shows constant flow over the complete testing period without deviations.Based on the performed tests it can be stated that the function of the centrifugal pump of the complaint sample is given.The failure described by the customer could not be reproduced from a technical point of view.The production records of the affected hls module (3000207510,3000202950, 3000199548,3000199549 ) were reviewed.Following tests are performed as a 100 % inspection: - gluing of sensors, - gluing of cover for temperature and pressure sensor, - flow test gas side, - functionality test hls module (sensors and pump).According to the final test results, the oxygenator with the serial# 1823796 passed the test as per specifications.Production related influences are unlikely to have contributed to the reported failure.Thus the reported failure "no forward flow" was not reproducible and was not confirmed during investigation.The exact root cause of the reported event could not be determined.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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