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Model Number 311.43 |
Device Problem
Break (1069)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/28/2022 |
Event Type
malfunction
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Event Description
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Device report from synthes reports an event in (b)(6) as follows: it was reported that there are two separate complained items on this product complaint: the first item of complaint (b)(6) was identified by medical device reprocessing staff as having a large piece of the back end of the instrument (in this case it is a modular screwdriver handle), broken off.Staff immediately deemed the instrument to be no longer functional and the instrument was discarded.A replacement is required.The second item of complaint (319.006) was identified by medical device processing staff as being severely affected by wear and tear, as the metal depth probe component was jiggling back and forth precariously attached to the main black piece, instead of being attached firmly and solidly as it should be.The shaft of the instrument was also quite tarnished and worn.The instrument was deemed to be no longer functional and was discarded.A replacement is required.This complaint involves one (1) device handle with quick coupling, small.This is report 1 of 1 for complaint (b)(4).
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Manufacturer Narrative
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Product complaint # (b)(4).H10 additional narrative: device available for evaluation: complainant part is not expected to be returned for manufacturer review/investigation.Reporter occupation: reporter is a j&j sales representative.Device evaluated by mfr and manufacture date: without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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