(b)(4).Method: the complaint icon auto cpap humidifer was received at fisher & paykel healthcare (f&p) new zealand for evaluation and was visually inspected.Results: visual inspection showed that the power cord had been taped up.The tape was removed and showed that the wires were exposed and had been soldered, as if a repair had been done.Conclusion: the power cord may have been subjected to excessive force, causing the reported damage.During initial assembly of the icon auto cpap, all power cords are visually inspected for damage.Once the assembly process is completed, all icon auto cpap devices are visually inspected again before release for distribution.This suggests the damage occurred after it had been distributed.The icon auto cpap is designed to electrical safety standards; ul60601-1 and as/nzs 3200.1.The materials used in the thermoplastic components of the mains connector and the cases are flame retardant according to ul60601-1 and as/nzs 3200.1.Our user instructions that accompany the sleepstyle state the following: -"only operate if the device, power cord and plug are dry and in good working order" -"do not operate the device, water chamber or breathing tube if it is dropped, damaged or not working as intended".
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