Other, other text: h6: event problem and evaluation codes: updated h10: device evaluation: the device was returned for investigation.A visual inspection and functional test were performed.Visual inspection found the device had top case cracked, chipped by the front right and left bottom corners, bottom case cracked by the "l" bracket pole clamp, device was missing battery pack and had a cracked right plunger case.Visible contamination by the tube holder and by the "l" bracket pole clamp.Error was found in the device ehl (event history log) multiple times.The customer stated problem was duplicated.Normal wear of the lead screw and clutch halves.Replaced lead screw, clutch spring and both clutch halves.Power up, self test and performed infusion and occlusion test.Device software upgraded.The cause of the reported problem was traced to components failure.A dhr (device history review) was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer reported problem were found during the review of service and repair records., corrected data: d4: correction: model number: 4000 h4: correction: device manufacturing date: 27-may-2014.
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