Model Number N/A |
Device Problem
Packaging Problem (3007)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Zimmer biomet complaint #: (b)(4).Report source: (b)(6).The device will not be returned for analysis; however, an investigation of the reported event is in progress.Once the investigation is completed, a supplemental medwatch 3500a will be submitted.
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Event Description
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It was reported that the inner package is damaged.The issue was discovered during an incoming product inspection.There was no patient involvement.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections were updated: a5; b4; b5; g3; g6; h1; h2; h3; h6; h10.Pictures of the device were provided.One photo shows the label on the package, which confirms the item/lot number combination that was reported.Visual examination of the provided photos shows wrinkles in the packaging.However, it could not be determined from the provided photos if the bags are torn or seals are compromised.Review of the device history record(s) identified no deviations or anomalies during manufacturing.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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