Other, other text: this remediation mdr was generated under protocol (b)(4), as a result of warning letter cms#(b)(4).Additional information: manufacturer name added.No problem or issues were identified during the device history record review.Five photos were attached in agile attachments for evaluation.Inflation line was broken, and a bite was observed; the complaint was confirmed.One sample was also returned for evaluation; the sample was received in used condition without original packaging.The returned sample was visually inspected under normal conditions of illumination.The inflation line was detached from tube, complaint was confirmed.One sample in the inventory was taken in attempt to replicate the failure mode, pulling the tube to see if it can be broken in half.It was not possible replicate the failure mode, the inflation line cannot be broken in half and the damage on tube is not similar compared to the sample returned.Production personnel performs a 100 percent visual inspection to inspect for the following: damage to parts (including scratches), distortion /warped; parts are verified for assembly, correct components, features, elements and/or shape.Based on the analysis conducted in the photo provided, the most probable root cause is that tube was broken off by the end user since a bite mark was noticed on the tube per photo received.No action taken required since the failure mode reported is not attributable to the manufacturing process.
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