Internal complaint reference (b)(4).H3, h6: the reported device was not returned to the designated complaint unit for independent evaluation, thus visual inspection and functional testing could not be performed.There was no way to determine if the device contributed to the reported event.Insufficient product identification information was provided and thus a manufacturing record review could not be conducted.Based on the information available, there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review found no similar reported events.A risk management review found that the reported failure was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.A clinical review found this case reports the evac bender wand broke before use in a tonsillectomy procedure.Per additional correspondence dated may 31, 2022, the ¿bender broke while bending wand before the physician started coblating.¿ reportedly, ¿the piece didn¿t fall into the patient.¿ ¿it broke on the mayo.¿ the surgeon reported that the bender and broken piece was in his possession.It was communicated, ¿the patient had a successful tonsillectomy and is doing well,¿ and the procedure was completed with no surgical delay using a backup device.Without the requested clinically relevant supporting documentation, the root cause of the reported ¿bender broke while bending wand¿ cannot be definitively concluded.The patient impact beyond the reported is not anticipated as the device reportedly broke outside of the patient before use and ¿the piece didn¿t fall into the patient.¿ it was communicated, that ¿the patient is doing.¿ therefore, no further clinical/medical assessment can be rendered.The complaint was not confirmed.Please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.No containment or corrective actions are recommended at this time.If the product associated with this event is returned at a future date, this investigation will be reopened for evaluation.
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