It was reported that the patient is having a reaction to the 72r electrodes.This reaction occurred months ago, so the patient has not been using her unit for months.The doctor told her to stop using the unit months ago, so she has taken a long break.The skin irritation was around mid-february.The patient stated that her spouse called it scabs on the back of her neck.There were no welts or blisters.The skin irritation was strictly right under the electrodes.The electrodes were changed every day and rotated as well.The patient was wearing the collar at that time.The area was clean with soap and water.No wipes were used.The patient has sensitive skin.The patient does not have allergies, but she does take blood pressure medication.The skin irritation was reported to the surgeon, but she does not know if the sales rep was advised.The patient went to the doctor on (b)(6) 2022 , and that is when she was told to stop using them.Customer service told the patient to do the time test with the 63b electrodes and to call back if she had any issues.No additional patient consequences have been reported.
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