A caller reported a "replace sensor" message with the adc device, and was therefore unable to obtain sensor readings.The customer developed symptoms of thirst and vomiting, and was taken to hospital where diagnosis of diabetic ketoacidosis was made.The customer was hospitalized for 2 days and treated with insulin (dose/type/frequency unknown).There was no report of death or permanent injury associated with this event.
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Sensor 0m000mjkakw has been returned and investigated.The sensor plug was properly seated, and no physical damage was observed on the sensor patch.Sensor found to be in state 5 (indicating normal termination).A cracked sensor neck was observed on the sensor plug assembly upon visual inspection.The sensor was reprogrammed to perform sim vivo testing (simulation of the electrical signal produced by the sensor tail) while in the test fixture.All results were within specification.No malfunction or product deficiency was identified.Issue is not confirmed.An extended investigation has also been performed for the reported complaint, and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history record) for the libre sensor and libre sensor kit were reviewed, and the dhrs showed the libre sensor and libre sensor kit passed all tests prior to release.All pertinent information available to abbott diabetes care has been submitted.
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