Customer reported that the patient developed serratia bacteremia/sepsis after cardiac and renal transplantation, leading to multiorgan failure and transition to comfort care and later expired.As part of the follow-up investigation, the heater-cooler used during the surgery was examined.During the inspection, it was noted that the tubing inside the machine has extensive buildup of biofilm.It is unknown whether this contributed to the infection.
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The manufacturer is reporting the following complaint after a voluntary review of all complaints (reportable or not) since 2016.This report is being filed now, after being scrutinized under a newly revised risk matrix, recently adopted after inspection.A patient developed serratia bacteremia/sepsis after surgery, leading to multiorgan failure and later expired.The device was inspected by the hospital, and it was discovered that the tubing inside the unit had a buildup of biofilm.During the investigation, the bacteria found in the device did not match the bacteria that caused the patient's infection.The source of the bacteria is still unknown; however, during a discussion with a representative of the hospital, it was mentioned that routine maintenance according to the ifu was not being adequately performed.
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