SMITH & NEPHEW, INC. JRNY II BCS FEMORAL OXIN RT SZ 8; PROSTHESIS, KNEE, PATELLOFEMOROTIBIAL, SEMI-CONSTRAINED, CEMENTED, POLYMER/METAL
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Model Number 74022118 |
Device Problem
Delivered as Unsterile Product (1421)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/13/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference: (b)(4).
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Event Description
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It was reported that, although the external box of the jrny ii bcs femoral oxin rt sz 8 implant was intact, the plastic wrap was not sealed; the implanted came straight in the box.This happened during a tka surgery, but it was noticed on time, so there was not any effect on the operation.There was another prosthesis on stock and it was used after a 2-min delay.Patient was not affected.
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Manufacturer Narrative
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Section h10: the associated device was returned and evaluated.Visual inspection of the returned device found the plastic wrap was sealed, and all inner packaging components were intact.However, there was a crack in the outer tray of the packaged product.The femoral was not fully exposed upon evaluation of the returned product.The complaint report stated, ¿the implant came straight in the box¿, but after further investigation there is no indication that the product was loose in the carton as all packaging components were whole.A review of complaint history for the part number over the past 12 months and for the batch number did not reveal similar events for the listed device.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of the sterilization records revealed the batch was sterilized within normal parameters.A review of the risk management file revealed this failure mode was previously identified and the anticipated risk level is still adequate.Assessment of historical escalated cases concluded that there are no prior actions related to this device and failure mode.The complaint was confirmed and a contribution of the device to the reported event could be corroborated as the device's packaging was found to be damaged therefore did not meet manufacturing specifications upon evaluation.This event was evaluated through our internal quality process and determined to be isolated at this time.While a definitive root cause could not be identified, potential factors that could contribute to the reported event include an inspection process error or damage due to inappropriate handling during transportation or storage of the device.Currently, there are various visual inspections completed at all operations in the packaging areas to detect these defects.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor future complaints and investigate as necessary.Internal complaint reference number: case-(b)(4).
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