The manufacturer is reporting the following complaint after a voluntary review of all complaints (reportable or not) since 2016.This report is being filed now, after being scrutinized under a newly revised risk matrix, recently adopted after inspection.The initial complaint was due to self-test failing the cooling portion.During the inspection of the device, a yellow-colored growth within the unit's tubing consistent with bacterial biofilm growth was discovered inside the unit and recommended internal water path replacement.The technician replaced all failed components and contaminated pathway components and verified the device was fully functional.
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