During a retrospective complaint review, devilbiss healthcare examined a complaint received from a distributor on august 21, 2019 involving a devilbiss oxygen concentrator stating that the unit "randomly powers down, no alarm." the root cause investigation revealed that the line cord was defective.The information received at the time did not indicate whether the defect was the result of damage or misuse, such as impingement.There was no report or evidence of illness, injury or medical treatment associated with the complaint.
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