The device and the lens were returned inside a self sealing non company blue pouch.The plunger lock and lens stop were removed.The plunger was oriented correctly.Viscoelastic was observed in the device.The plunger was retracted to mid-nozzle.There was no damage observed to the device.The lens was returned on a sticker outside the device.One haptic was broken in the gusset area.The broken haptic was returned.The optic was broken into three portions.Product history records were reviewed and the documentation indicated the product met release criteria.Viscoelastic information was not provided.It is unknown if the qualified viscoelastic was used.The root cause cannot be determined for the reported complaint.The lens damage was most likely interpreted as the reported complain of "defect in lens".A review of the product history records indicate the product met release criteria.It is unknown if a qualified viscoelastic was used.The instruction for use (ifu) instructs: during device preparation and implantation of the company iol with the company preloaded delivery system, an company qualified ophthalmic viscoelastic device(ovd) should be used.The use of an unqualified ovd may cause damage to the lens and potential complications during the device preparation and implantation steps.The plunger was retracted.The broken lens was returned outside the device.The plunger position in relation to the broken haptic during advancement cannot be determined.The ifu instructs: after the lens has been advanced to the nozzle line, the lens should be visually inspected to determine the position of the haptics.The plunger should be in contact with the trailing optic edge.After confirming the lens is properly positioned and the haptics are folded properly, proceed with lens implantation.Proceeding with implantation of a misfolded haptic or a lens that appears to be ¿out of position¿ can result in a broken haptic or other negative outcome, since the haptic may be trapped and stretched, and/or pinched and sheared by the moving plunger.There are no other complaints in this lot.The manufacturer internal reference number is: (b)(4).
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