A replacement battery pack was sent to the customer.The customer indicated she disposed of the original battery pack so it was not available for return and investigation.In follow up with a complaint handler on 07/05/2022, the customer indicated she was smelling gas in her home.She thought it was the stove or coming from her garage but the smell lead her to her pump bag.She indicated there was no leakage, just a strong smell where batteries were located.In further follow up with the customer for additional information on 07/06/2022, she stated the batter pack caught on fire and she saw flames.
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