Investigation x-review dhr *analysis and findings complaint (b)(4) distribution history: this complaint unit was manufactured at csi on 11/05/2021 under wo #(b)(4) manufacturing record review: dhr 311042 was reviewed and no non-conformities, related to the complaint condition, were noted.Incoming inspection review: not applicable.Service history record: not applicable.Historical complaint review: a review of the 2-year complaint history showed similar reported complaint condition.Product receipt: the complaint unit was not returned.Visual evaluation: evaluation of the complaint unit could not be completed as it has not been returned to coopersurgical.If the unit should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Functional evaluation: evaluation of the complaint unit could not be completed as the complaint unit has not been returned to coopersurgical.If the product should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Root cause: a root cause is not determinable.*correction and/or corrective action no applicable corrective actions as no root cause has been determined.No other units from lot #311042 are in stock for review.A review of the process confirms each unit's gauge is checked.Also, each cup is bent over where the stem meets, verifying no separation occurs.Coopersurgical will continue to monitor this complaint condition for trends.No further corrective action is necessary.*preventative action activity coopersurgical will continue to monitor this complaint condition for trends.
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