Device Problems
Fluid/Blood Leak (1250); Material Rupture (1546)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Evaluation of the incident is in progress.Investigation methods or the ability to conduct an investigation is currently being determined.Additional information will be provided.
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Event Description
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On (b)(6) 2022, a spontaneous report from the united states was received via email.The report regarded an unspecified thermacare lower back and hip heat wrap.On an unspecified date, when the consumer opened up the package, she discovered the heat wraps were leaking.
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Manufacturer Narrative
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Evaluation of the incident is in progress.Investigation methods or the ability to conduct an investigation is currently being determined.Additional information will be provided.Evaluation of the incident is in progress.Investigation methods or the ability to conduct an investigation is currently being determined.Additional information will be provided.Additional information received from angelini on 20-jul-2022.The root cause cannot be identified.There was limited device-specific information provided, the batch number was not available.Without a batch reference number, or a returned sample for evaluation a manufacturing and technical assessment cannot be completed for the wrap involved in this case.No product quality-related trend was identified for the subclass heat cell damaged/leaking.The manufacturing operations employ quality control procedures, including process testing, thermal testing, and visual inspection, to ensure the quality of the packaged product.
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Event Description
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On 20-jun-2022, a spontaneous report from the united states was recieved via email.The report regarded an unspecified thermacare lower back and hip heat wrap.On an unspecified date, when the consumer opened up the package, she discovered the heat wraps were leaking.At the time of the report no further information was provided.
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Search Alerts/Recalls
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