(b)(4).Medical product: partial tibial cemented size e left medial catalog # 42538000501 lot # 65286273.Two (2) device ids were provided by the customer/reporter; of these, only one (1) was reported not to seat with mating with device.It is unknown which exact device encountered this issue, it is one of the following: item#: 42518200509, lot#: 65260716; item name: partial articular surface left medial size e 9 mm thickness.Manufacture date: (b)(6) 2022.Sterile expiry date: dec 12, 2026.Udi: (b)(4).510k: k161592, pro code: hsx.Or item#: 42518200510, lot#: 64214804, serial#: partial articular surface left medial size e 10 mm thickness.Manufacture date: (b)(6) 2018.Sterile expiry date: oct 31, 2023.Udi: (b)(4).510k: k161592, pro code: hsx.Device evaluated by mfr: customer has indicated that the product will not be returned because product location is unknown.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Product location unknown.
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