Patient identifier : case #1 ( 55-year-old male) / case #2 (40-year old male) ( 2 separate patients).This report is being filed on an international product, list number 07p60-77 that has a similar product distributed in the us, list number 07p60-21 / 31.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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The complaint investigation for false nonreactive alinity i syphilis tp results included a search for similar complaints, and the review of complaint text, trending data, labeling, and device history records.Return testing was not performed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.A ticket search by lot indicates that the reagent lot performs as expected for this product.A review of tracking and trending did not identify any related trends.In-house testing of a retained reagent kit of the complaint lot was performed.All specifications were met, and no false non-reactive results were obtained, showing that the lot generates the expected results.The device history records were reviewed and did not identify any non-conformances or deviations associated with the lot number 35058be01 and complaint issue.Labeling was reviewed and adequately addresses the issue under review.Based on the investigation, no systemic issue or product deficiency for alinity i syphilis tp reagent lot 35058be01 was identified.
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