The device was not returned.The surgeon indicated the tooth was damaged during the splint removal process.With review of the available information there is no evidence to indicate any device malfunction or performance issues that would impact the reported event.Review of case file indicates that the dental wax was placed on splint prior to application.The neocis guidance system user manual provides instructions that indicate dental material should be placed on teeth prior to attaching splint.Thus, the most probable root cause for the adverse event noted can be associated with user error possible clinical factors that might have contributed to the chipped tooth include any patient pre-existing dental care history.Issues of this nature have been tracked and trended to determine if any additional action is necessary.
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