The product investigation was completed.Device evaluation details: visual analysis of the returned device revealed reddish material inside and a hole on the pebax on the device, also, a separation on the tip-shaft transition.The magnetic and force feature were tested and no errors were observed.The force values and the vector were observed within specifications.No force issues were observed.Pu (polyurethane) was found applied correctly on tip-shaft transition, proving that the device was manufactured properly.This condition may have been originated during the manipulation of the device during shipping, however, this cannot be conclusively determinated.A manufacturing record evaluation was performed for finished device number 30676541l, and no internal action related to the complaint was found during the review.The evaluation determined that the cause of pebax damage failure cannot be established.However, the blood inside the pebax area found could be related to the reported issue.According to the instructions for use, the following guidelines should be followed: in order to achieve optimal force reading accuracy and stability, allow the catheter to warm up for 2 minutes after connection to the carto¿3 system, prior to use of the force feedback feature.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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